オンライン旅行代理店からのご予約についての重要なお知らせ

拝啓　平素よりケープ＆カンタリーホテルズをご愛顧いただき、厚く御礼申し上げます。ケープ＆カンタリーホテルズでは、料金体系に違反のありました一部オンライン旅行代理店からのご宿泊バウチャーをお断りさせていただいております。

ケープ＆カンタリーホテルズのホテルウェブサイトよりご予約いただいたお客様には、ウェブサイト料金でご利用・ご滞在頂く事ができます。その際はチェックイン時にホテルで直接お支払いください。ケープ＆カンタリーホテルズは、第三者機関にお支払いいただいている料金の返金に対し、一切責任を負いかねますので予めご了承ください。不明な点は各ホテルまでお問い合わせください。

日頃からのご理解とサポートに感謝いたしますとともに、ご不便に対しご容赦いただけますようお願い申し上げます。

2018年4月26日

敬具

ケープ＆カンタリーホテルズ　マネージメント

Arrival/Departure Notice

Guests who arrive at Phuket International airport later than 15:30 hours will not be able to transfer to Cape Kudu Hotel the same evening as, for safety reasons, boat transfers cease after sunset.

Should a flight be delayed, arriving after 15:30 hours, guests will need to stay overnight in Phuket.

Our Front Office team will be happy to help with the necessary arrangements. Please note, however, that Cape Kudu Hotel will not cover these additional costs.

Guest safety is paramount. During periods of bad weather with dangerous sea conditions we do not operate boat transfers. In such cases, our Front Office team will produce alternative arrangements for our guests until conditions improve. Sea conditions can change very quickly, however, we would like to ensure that our guests are as comfortable as possible.

Guests are required to wear life jackets during the crossing and we would further advise light clothing and non-slip footwear.

Flying Drone Notice

We treat our guests' safety and privacy protection as paramount. To satisfy that concern, Cape Kudu Hotel, Koh Yao Noi strictly prohibits the operation or use of drones whether by the general public, professional photographers or videographers, media or journalists without prior acknowledgement and approval of the Management of Cape Kudu Hotel. Where operation of drones is approved, all in-house guests will be informed in advance.

We reserve the right to take appropriate measures including eviction from accommodation and confiscation of equipment of any person violating this policy.

For further information or questions, please contact our Guest Relations Officer in person or on extension "0".

Important Notice

We would like to inform that the main swimming pool at Cape Kudu Hotel will be closed for emergency maintenance from 1st to 15th June 2025 for safety reasons.

During this period, swimming pools will be available for all guests at the Baan Yu Yen Pool Villa. All other facilities such as F&B outlets will remain operational. Accommodation will not be affected by noise or any other disturbances from the works being carried out.

We Apologise in advance for any inconvenience caused and we assure you that we will make every effort to minimise disturbances so that you can still enjoy your stay at Cape Kudu Hotel.

Yours sincerely,
The Management